Getting a great copier lease is about more than just finding a copier that you like. It’s also about working with a leasing company that you believe is going to help you down the road. Not all copier leasing agencies are as customer service oriented as we are at Copier Seattle. This is why we have complied some questions for your leasing agent to see if they are someone that you can trust your business with.
- What kind of assistance can I expect if I need help with my machine? Are they actually going to want to help you when you need it or will they leave you to your own devices when things turn ugly.
- What is the total financial breakdown of my lease? Don’t assume that your lease payment is everything you need to worry about. Ask for specifics about what you are paying for and where your money is going. This is a great one for determining if they are trying to smooth over a bad lease or not.
- What do you think would be a good match for my business? This is good to see if they are just trying to push you to expensive options. If they want you to spend thousands for something that would cost you a fraction of that then you know you aren’t dealing with someone who wants to actually help you.
These are not foolproof questions, but they can be a good way to get an idea of who you are working with. If you feel that they are not giving you straight answers then they may be hiding something.
Copier leases are long term contracts so you want to make sure that you like the person you are working with. After all, you could be with them for several years after signing you lease.